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What Precisely is Reseller Web Hosting?

The cPanel reseller hosting mode of operating operates by chopping cPanel web server(s) into predefined reseller web hosting packages, which are subsequently sold as individual reseller plans. Each and every single cPanel reseller webspace hosting account is powered by the WebHost Manager (WHM) admin GUI. WHM is the place where the reseller sets up the shared web hosting accounts sold on behalf of his own brand. Here are the typical procedures a regular cPanel web site hosting reseller has to undergo:

1. Select a billing/invoicing gateway

In order to collect payments from their clients, the resellers need to add a billing platform linked with the cPanel/WHM module. The most popular invoicing solutions for cPanel and WHM are ModernBill, WHMCS, ClientExec and AWBS.

2. Open a merchant account

A merchant account for credit/debit card payments is required. Preferably issued by a bank (Bank of America, HSBC, Barclays, etc.) or some sort of an invoice gateway (PayPal, WorldPay, 2CheckOut, etc.). Without the merchant account, the reseller will not be able to collect any credit/debit card payments from his site hosting clients. This merchant account needs to be set up inside the preferred payment system by the eager reseller.

3. Create a domain name reseller account

If you are about to offer domain registration and transfer services to your customers, you have to create a domain name reseller account with a given domain registrar and to link it inside the payment software platform.

4. Set up the shared web site hosting accounts

The cPanel-based reseller web page hosting business mode of operating permits the reseller to resell shared web hosting packages exclusively. Utilizing the WHM tool, the wholesale webspace hosting reserves need to be cut into smaller plans.

5. Choose the price tags for the shared web page hosting plans

Now is the time for the reseller to set the price tags for the offered shared web hosting packages. While doing this, it's advisable to pay good attention to the fact that inside the billing gateway (which is separate from cPanel and WebHost Manager, in other words a 3rd login place for the reseller so far and 2nd for the customers) the clients will be able to see their invoices (due or paid) and the earlier transactions made, i.e. this is the Billing Manager for the exalted cPanel web hosting clients as well. cPanel has about one hundred and fifty sections inside (the customer must learn swiftly), but does not offer any Billing or Invoice Manager. Can you believe that?

6. Choose the price tags for the domain names

The client interface provided by cPanel also does not support very crucial domain manipulations, such as registrations, transfers, renewals, parking, DNS registrations, DNS record alterations, etc. So, this invoice system is also offering a place for the eager cPanel web space hosting clients where they can execute some (albeit, not all) of the aforementioned fundamental domain administration and manipulation procedures. So, now is the time for the reseller to pick which top-level domain names (TLDs) will be marketed and to choose their corresponding registration, transfer and renewal price tags.

7. Include a customer support system

Another thing that is lacking in the client interface provided by cPanel is a customer support section (a technical support system). Depending on the invoice gateway the reseller has picked already, a ticket platform is either available or not. If it is not included, the reseller has to find a technical support system and to install it somewhere. Somehow the shared site hosting clients should be informed of its availability.

8. Link the order wizard with the web site

At last, now is the time for the reseller web hosting web site itself. There the shared site hosting packages and domains can be obtained by the potential clients. The whole website must perform in perfect accord with the invoice software. This means, within the site, the order wizards and the order pages need to be connected properly.

Let's summarize the login places available with the cPanel hosting reseller solutions. There are minimum 2 and maximum 4 places to log in to, which can be quite baffling for the resellers and particularly for the clients.

For the reseller the login places are:

(1) cPanel (for the reseller site); (2) WebHost Manager; (3) the invoice platform; (4) the support system (this is in the event that the billing processor does not already incorporate it - some do, others don't).

Login locations for the earnest cPanel website hosting clients:

(1) cPanel; (2) the invoicing software platform; (3) possibly the client support trouble ticket system.


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